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Job Title: Residential Property Manager
Location: Kingston Upon Thames
Job Type: Full-time, Monday to Friday

About the Role
We are an independent estate agency seeking a proactive and detail-oriented Residential Property Manager to join our team. This role involves managing a portfolio of residential properties, including those belonging to a key client, ensuring a high standard of service and full compliance with current legislation.

Key Responsibilities

• Manage a portfolio of residential properties, maintaining strong relationships with landlords and tenants
• Oversee all aspects of property compliance, including annual gas safety checks, right to rent checks, and other statutory requirements
• Manage HMO (House in Multiple Occupation) properties, including mandatory and additional licensing requirements
• Ensure properties are managed in line with current lettings legislation and best practice
• Coordinate maintenance and repairs, working with contractors to ensure timely resolution of issues
• Handle tenant and landlord enquiries professionally and efficiently
• Maintain accurate and up-to-date property records and documentation
• Work collaboratively within a team to deliver excellent customer service

Skills and Experience

• Strong understanding of residential lettings legislation and compliance requirements, including HMO regulations
• Experience managing HMO properties and associated licensing processes (mandatory and additional)
• Excellent communication skills, both written and verbal
• High level of attention to detail and organisational ability
• Proven problem-solving skills with a proactive approach
• Ability to remain calm and professional under pressure
• Friendly, approachable manner with a customer-focused mindset
• Ability to work both independently and as part of a team

We’re looking for someone who is reliable, motivated, and takes pride in delivering a high standard of work. The ideal candidate will be adaptable, able to manage multiple priorities, and committed to providing excellent service to both clients and tenants.